We are constantly striving to improve our service to you. Please let us know what you think about Discountbikespares. Many thanks.
“First time purchase and all perfect. Fast delivery and very friendly.”
“I’m building a GT750 cafe racer and a friend told of discount spares. Now had several orders delivered and must say service is exceptional and delivery is always great. Just a couple of simple conformation emails. Simples!”
“absolutley amazing service, purchased an item at 4pm, recieved it the following morning . great work”
“I ordered gaskets for my 1971 Suzuki T350R on monday the 13 nov and recieved them on tuesday the 14 nov very very impressed. Will certainly be using them again”
“thank you received today GS850 parts quick delivery and very pleased with purchase will buy again.”
“I sent a contact message to discount bike spares asking for confirmation of an order I made 3 days ago and I’ve had no response from them apart from an automated message which didn’t answer my question and I’m still waiting for my order confirmation.
discount bike spares might like to do everything by email but if you don’t get a reply to a simple question where does that leave a customer and what have they got to hide by not having any phone contact number.
RESPONSE FROM DEAN FARIA, OWNER OF DISCOUNTBIKESPARES:
The contact message from the website was received at 16:51 on the 29/8/17. As soon as the message is submitted via the website, an automated reply is sent, confirming receipt of the enquiry. At 17:08 the same day, I sent a personal reply to Mr Turner. This reply fully answered his question.
We don’t have anything to hide by not having a contact number. The reason is purely practical. There are two of us operating this business. We spend all day picking and packing orders, so that they are dispatched as soon as possible. All the other jobs have to happen in-between, or in the evening. If we got 10 phone calls a day, say at 5 minutes each, that’s 3 or 4 orders that are not picked, packed and dispatched that day.
I hope this answers the allegation sufficiently, but if anyone needs further clarification, they are more than welcome to email me.”
“I am restoring a Suzuki GT185, I have owned it for 40 years and thought I was going to have all sorts of problems getting spare parts. I stumbled over Discountbikespares and have been thoroughly impressed with the availability of spares the majority of which are genuine Suzuki, very reasonable prices and more than anything the superb service.
I do realise that no one needs an urgent GT185 part these days but that doesn’t mean I am not pleased to get them quickly and delivery in less that 24 hours is impressive by any standard!
I’d just like to say, having discovered your store recently and placed 3 or 4 orders in the past few weeks …. your service is superb!
I’ve never known delivery so fast from anywhere else
Cheers … Les”
“Ordered on a Saturday, posted on the following Monday arrived on Wednesday. To Ontario, Canada that’s awesome service. Thanks Dean.”
“Hi, and thank you all at discount bike spares! Super service! Talk about fast delivery,WOW!! Thank you will definitely Buy from again cheers! Brian.”
“Very fast delivery. I am happy when i found the original smoke-colored indicator in my Rg. Thanks!”
The items arrived today, and I’m very pleased with them, and the speed of delivery.
“Thank you for fast delivery.
(4 Days to Germany means a new Record.)
So we can work on at my friends Bike. Suzuki GT185
Greetz and many Thanks. Joe”
Re. Order #4878843, 2 x Valve, carburettor float needle – GT200X5
Next day delivery, excellent quality, perfect fit, no leakage – glad I waited for these to come in and bought them from a first class supplier.
Well done and thank you, I am SO pleased!
“Great service, first stop next time I need any parts. Will also tell pals where to go. Many Thanks”
“Ordered a seat lock and striker plate Sunday evening… it arrived Tuesday morning!! Fantastic service again!! Thank you very much..”
“You guys are awesome, parts arrived in Canada in 7 days.”
“I would like to thank you for your fantastic service even though I only had a small order from you. I will definitely be back!!”
“I have ordered several parts for a Suzuki X7 over the past few weeks and very satisfied with speed of delivery and the right parts every time. Very well done and will be using discount bike spares again thats for sure”
“Just received the GT250 parts from you. Brilliant efficient fast service. Thanks to all you guys for the company’s no nonsense approach. There’s more I need but its not in stock yet. See you again soon.”
“Back again for second order and faultless service. Thanks very much.”
“It is always a pleasure buying from your stock, everything is well set up with good photos and partnumbers 🙂
“Thank you again for your excellent service. Good range of parts for my GS750 Restoration”