Privacy Statement (Customers)
What information do we collect about you?
When you make a purchase from Discountbikespares Ltd we may collect the following personal information about you. This is information which is given to us voluntarily by you. In most cases we request, but not limited to, the following information:
• Business address (if applicable)
• Email / Paypal
• Telephone Number / Mobile number
• Make and Model of your motorcycle(s)
• Order details / alternative delivery contact and address / details of returns etc.
How will we use the information about you?
The information we receive will only be used for the purpose it was provided for (sending you goods purchased and occasional promotional items).The information we gather will not be disclosed to anyone else outside of our business and business systems. We have a number of business systems which your data may be entered in to including, but not limited to, business management systems, contact systems, postal couriers and sales systems. These systems are secure and can only be accessed by our business users and are password protected. The data will also be used for accounting and auditing purposes.
Disclosure of your information
We may disclose your personal information to any of our staff, suppliers, postal couriers or agents where it would be reasonable to do so. We reserve the right to disclose user information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other users, or anyone else who could be harmed by such activities. We also reserve the right to disclose user information when we believe in good faith that the law requires it.
Security of personal information
We will take all reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. All details of financial transactions entered via our website are by Paypal and we do not hold any customer credit / debit card details.
Subject Access Request. Please contact us if you wish to be provided with a copy of your own personal data that we collect online and maintain in our database, and to contest and correct inaccuracies, or request that your personal data be deleted. Upon receipt of such a request we will, after confirming identity, provide all relevant data we may hold to you in the most practical format unless otherwise stipulated and reasonably possible.
ICO registration details
Organisation name: Discountbikespares Limited
Registration reference: ZA352462
Email address: email@example.com
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